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Roam not connecting after being shut off

  • July 17, 2021
  • 3 replies
  • 78 views

Hi,

I recently got a roam to add to my sonos collection. I was able to easily connect it yesterday. I shut it off after I was done. Now when I turn it back on it won’t reconnect to my sonos app (android 12 beta, pixel 4xl). I can connect it to my phone via bluetooth and it works, however. I have a mesh network with tp link deco.

 

Thanks!

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3 replies

buzz
  • July 17, 2021

Could this be a disagreement between the Android beta and the public release of ROAM firmware?


  • Author
  • Contributor I
  • July 17, 2021

Could this be a disagreement between the Android beta and the public release of ROAM firmware?

Possibly but that wouldn't explain why it initially connected and now disconnected after being shut off.

 


Ken_Griffiths

It’s perhaps worth also searching and looking at ‘tp-link deco’ mesh systems on this forum as there are a number of threads about it not working ‘out the box’ with Sonos, unless (some say) it’s set to ‘Access point mode’ and used with an ISP-provided router.

Some users have resorted to using a ‘SonosNet’ wired connection in the past, but that’s just not possible with a Sonos Roam. 

Other posts on the tp-link forum appear to suggest getting the latest tp-link deco firmware and/or switching off QOS in the tp-link configuration pages and finally some users mention switching off the 5Ggz band. So this needs a bit more researching perhaps to see what maybe the issue on top of the fact that it might be the Android beta software causing an issue too