roam lost internet connection

4 replies
143 views

Played fine, then just lost network connection. Can get it to do anything. Won’t turn off, can’t do a factory reset. Nothing.

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bockersjvAnswer

Local Superstar

Contact the Support Centre in your country. There have been a few cases of early units going dead and being replaced.

Assume the battery is charged?

bockersjv

Local Superstar

Have you tried holding the power switch down for 10 seconds?

J

Jwilson92Author

Contributor I

Yep. Nothing happens.

bockersjvAnswer

Local Superstar

Contact the Support Centre in your country. There have been a few cases of early units going dead and being replaced.

Assume the battery is charged?

O

outlet

Lyricist II

I have a replacement coming for mine, from some posts on Reddit, seems a fair number of Roams are just dying. Mine went offline, orange charge light never turns off with any USB C charger and won't charge from the official wireless charger. I can't restart, reset or power it on.

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