Roam bluetooth issues

2 replies
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Love my roam, but am noticing the occasional bluetooth hiccup, where I lose audio for a few seconds periodically. FWIW, the roam and my iphone are mere inches away, so it is not like I am too far away from the device.

Has anyone else experienced this?

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Corry PAnswer

Sonos Staff

Hi @quazar

Welcome to the Sonos Community!

That sounds annoying - I’ve certainly experienced it on other Bluetooth devices (with Android).

I’d recommend a reboot of the Roam (12 secs hold on the power button) and a reboot of your iPhone too.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Corry PAnswer

Sonos Staff

Hi @quazar

Welcome to the Sonos Community!

That sounds annoying - I’ve certainly experienced it on other Bluetooth devices (with Android).

I’d recommend a reboot of the Roam (12 secs hold on the power button) and a reboot of your iPhone too.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Q

quazarAuthor

Contributor I

To be fair, after I posted, I thought about the possibility of the iPhone itself being at fault. I will take the reboot advice to heart, however, and will be vigilant for future issues. Thanks for the reply.

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