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Contributor I
July 22, 2025
Answered

ROAM Bloquée led rouge fixe - Roam solid red light

Roam bloquée 

Lorsqu’il est branché led rouge fixe 

impossible de l’éteindre, impossible de le réinitialiser, il reste bloqué 

 

Moderator Note: Google Translate-

 

Roam blocked

When plugged in, the red LED is steady

It can't be turned off, it can't be reset, it remains blocked.

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Mr. T
Mr. TAnswer
July 22, 2025

Translation by Google:

Roam blocked

When plugged in, the red LED is steady

It can't be turned off, it can't be reset, it remains blocked.

 

Hello,

A solid red LED is not an expected status on Sonos LED lights

I would contact Sonos Support who may be able to review the diagnostic data to see the cause of the issue.

Translated reply by Google:

Bonjour,

Un voyant rouge fixe n'est pas un état attendu sur les voyants LED Sonos.

Je vous invite à contacter l'assistance Sonos, qui pourra peut-être examiner les données de diagnostic pour déterminer la cause du problème.

1 reply

Mr. T
Mr. TAnswer
July 22, 2025

Translation by Google:

Roam blocked

When plugged in, the red LED is steady

It can't be turned off, it can't be reset, it remains blocked.

 

Hello,

A solid red LED is not an expected status on Sonos LED lights

I would contact Sonos Support who may be able to review the diagnostic data to see the cause of the issue.

Translated reply by Google:

Bonjour,

Un voyant rouge fixe n'est pas un état attendu sur les voyants LED Sonos.

Je vous invite à contacter l'assistance Sonos, qui pourra peut-être examiner les données de diagnostic pour déterminer la cause du problème.