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Contributor I
April 22, 2024
Answered

Roam Battery not charging!

My roam is connected to the wireless charger but shows no signs of life.

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Sotiris C.
Sonos Staff
April 23, 2024

Hello @bgolbus, welcome to the Sonos Community!

I’m sorry to hear you are experiencing issues with your Sonos Roam not charging. There are some threads in our Community in regards to this issue, I’ll share a few below but feel free to search for more if you’d like:

You can also have a look on our Support Article Charging your Sonos Roam or Roam SL.

If nothing from the above achieved on bringing your Sonos Roam “back to life", please contact our Support Team for some live troubleshooting.

I hope this helps.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.

1 reply

Sotiris C.
Sonos Staff
April 23, 2024

Hello @bgolbus, welcome to the Sonos Community!

I’m sorry to hear you are experiencing issues with your Sonos Roam not charging. There are some threads in our Community in regards to this issue, I’ll share a few below but feel free to search for more if you’d like:

You can also have a look on our Support Article Charging your Sonos Roam or Roam SL.

If nothing from the above achieved on bringing your Sonos Roam “back to life", please contact our Support Team for some live troubleshooting.

I hope this helps.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.