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Contributor I
May 24, 2025
Answered

Repair my Sonos Roam blown speaker

I have a Roam speaker. It's a DVT model. Since I try to think eco friendly I mostly want to repair stuff. My bass speaker is ratteling. 

Since there is no warranty on this device. Is there any possibility to repair/replace that speaker and not to throw it on the wastpile.

Kind regards

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Jamie A
Jamie AAnswer
Sonos Staff
May 26, 2025

Hi ​@Negruj, welcome to the Sonos Community!

I've reached out internally about this speaker and asked a colleague to contact you regarding this unit so we can get a replacement set up via your support ticket that you created earlier. Keep an eye out for a message from them and if you don’t hear back in a few days please let me know and I’ll follow up with them.

I hope this helps!

12 replies

buzz
Grand Maestro
May 25, 2025

For potential future reference, I was able to find units “for parts” on eBay. 

Jamie A
Jamie AAnswer
Sonos Staff
May 26, 2025

Hi ​@Negruj, welcome to the Sonos Community!

I've reached out internally about this speaker and asked a colleague to contact you regarding this unit so we can get a replacement set up via your support ticket that you created earlier. Keep an eye out for a message from them and if you don’t hear back in a few days please let me know and I’ll follow up with them.

I hope this helps!