Skip to main content
ritad1905
Contributor I
May 7, 2021

REALLY frustrated with the Roam

I bought the Roam, this is my second time trying to connect to it outside my home.  It is a brick.   I can’t connect to the bluetooth, had to reset it.  Now because I am not home, I can’t set it up in my Sonos system/on my account.  WHY?  It is dead weight and it should not be this difficult.  Waste of money.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    1 reply

    GuitarSuperstar
    Lead Maestro
    May 7, 2021

    The Roam has to be set up on your Sonos system on your home’s WiFi before you can use it as a Bluetooth speaker. Unfortunately, when you reset the speaker, you have to redo the setup process.

    After you set the Roam up initially, would it not allow you to put it in Bluetooth pairing mode?

    Read these instructions: https://support.sonos.com/s/article/4989?language=en_US

    "Receive with simplicity everything that happens to you." - Rashi
    Terms & ConditionsAccessibility statement