Skip to main content
Vinn001
Contributor II
January 4, 2022

problems with Roam ‘hand-off’

When pressing and holding pause to pass audio from the Roam to other Sonos speakers on my network the audio transfers but only plays for a few seconds before cutting out. This has been happening for a couple of months now. Does anyone have any ideas about the cause of this? Thanks in advance guys.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

13 replies

Show previous replies
Ken_Griffiths
Ken_Griffiths
January 4, 2022

Well I’ve just very quickly tested things and it’s working here, even if the playback on the device has been started using the Spotify ‘Connect’ feature - it certainly still swaps the audio here onto a pair of Sonos Ones and swaps back again?

Maybe try a reboot of your local network and devices and see if that solves the issue.

    Ken_Griffiths
    Ken_Griffiths
    January 4, 2022

    Just thought to also mention to perhaps try toggling the devices microphones ‘off’ and ‘on’ again to make sure they are listening for the audio ‘chirp’.

    Vinn001Author
    Contributor II
    January 4, 2022

    Hi Ken thanks very much for your help. I’ve realised where I was going wrong. Was trying to swap from the Spotify App. I’ve now tried agin through the Sonos App and it’s working. Thanks again much appreciated.

      Terms & ConditionsAccessibility statement