I have a Roam speaker and hav had issues with it from day one.  It will not stay connected to my system so I have to add it back in every time I try and use it, and when I say try and use it after adding it back in to the system the audio never works.  It says it is okay but there is no sound from this speaker.  Frustrating to say the least

Also I have tried to contact guest services and continually get booted from chat 

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