Contributor II

Original name reused after reset

13 replies
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I have two Sonos Moves (not stereo pair). Originally named PatioSonos and GarageSonos.

After some issues (notably with Apple Music). I decided to start again; I reset both Moves, reset the apps and went through the transfer ownership routine.

Then set up again this time with names Patio and Garage.

One or other Sonos app (using iPad and Mac) changes BOTH names to PatioSonos. Changing them to Patio and Garage again only lasts a few minutes.

Changing one would be annoying but livable with; changing both is not just poor QA on the Sonos software but makes using awkward (as a minimum, I have to test play to determine which is which!).

Any ideas/suggestions to really reset to factory settings appreciated...

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controlav

Lead Maestro

I wish the Sonos search had found this (would have saved a couple of days frustration!!)

I searched with Bing:

site:sonos.com rename

and it went directly to it.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

J

JeffMaynardAuthor

Contributor II

it gets worse!!

HomeKit still shows Garden and Patio2 which were in the Sonos app until a couple of days ago. Now the app shows BOTH as ‘Garden’ - they are not a stereo pair and are not grouped.

Not impressed...

J

John B

It sounds like somewhere in the process the two devices that appear in Homekit are both linked (in Homekit's mind) to the same Sonos device. There was something earlier in the thread that had already made me think that was likely.

Edit. Ah yes. They were both changing to PatioSonos in your original post. Maybe when you set up the second Sonos the first Sonos was powered off? Just guesswork.

You might like to start again. Or ditch Homekit.

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