No sound from Roam even after factory reset

Forum|Forum|3 months ago
June 20, 2026
13 replies
216 views

All of a sudden no sound is some out of my Roam. Sonos app ‘sees’ it and shows audio coming from it, but I hear nothing. Factory Reset twice with no luck. During Reset I hear audio.

Play/Sound controls on Roam don’t appear to do anything either.

Controlling system via iPad OS27 app.

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Best answer by MrJamesMoore

I think I may have figured it out. Restarted router and controlled music via iOS26 device and Roam worked. Seems controlling via iOS27 device not only doesn’t work (understandable) but stops other devices from controlling it. Restarting router clears some sort of cache to get it working again??

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M

MrJamesMooreAuthor

Contributor I

Thanks but the Roam isn’t muted

M

MrJamesMooreAuthorAnswer

Contributor I

I think I may have figured it out. Restarted router and controlled music via iOS26 device and Roam worked. Seems controlling via iOS27 device not only doesn’t work (understandable) but stops other devices from controlling it. Restarting router clears some sort of cache to get it working again??

Airgetlam

Seems odd, but who yet knows what iOS 27 does? And how frequently it will change, as it is apparently a bug. I’d certainly be reporting it to Apple, since you’re using their beta software.

Bruce

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