Answered

Move - music plays from app but on/off button and bluetooth button will not work

  • 23 August 2022
  • 1 reply
  • 28 views

Userlevel 1
Badge +9

Move - music plays from app but on/off button and bluetooth button will not work. Any suggestions please?

icon

Best answer by Ken_Griffiths 23 August 2022, 19:27

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Move - music plays from app but on/off button and bluetooth button will not work. Any suggestions please?

If you’re sure that the buttons are not working and cannot power it off (etc.) whilst off the charger with long press (5+ seconds) on its rear top power button, then maybe video the issue and take a system diagnostic report, note it’s reference and contact Sonos Support