Move 2 status light is off even when the speaker is on

Question

Hello all,

I have the Move 2 speaker and it's working fine except for the status light is no longer on even though the speaker is playing. I turned it on and off several times and the problem is still there. I went into the setting in the Sonos app and the status light is toggled in the on position. I turned that off and on several times and did not solve the problem. Would someone respond please that has had this issue? Thank you.

Airgetlam · Accepted Answer

Wouldn’t be easier tocall Sonos Support to discuss it? I’m not sure if an LED failure shows up in a diagnostic (but I doubt it, seems too low level to track), but whether you need advice on how to ‘fix it’, or a replacement device, they’d likely be the best source, rather than this community.

Danielgking99 · Answer

I figured someone would have had the problem and there would be a quick fix. Of course I could contact Sonos. Thanks for your input

Sign up

Login to the community