Skip to main content
Answered

Move 2 status light is off even when the speaker is on

  • August 7, 2025
  • 2 replies
  • 49 views

Hello all, 

I have the Move 2 speaker and it's working fine except for the status light is no longer on even though the speaker is playing. I turned it on and off several times and the problem is still there. I went into the setting in the Sonos app and the status light is toggled in the on position. I turned that off and on several times and did not solve the problem. Would someone respond please that has had this issue? Thank you.

Best answer by Airgetlam

Wouldn’t be easier to call Sonos Support to discuss it? I’m not sure if an LED failure shows up in a diagnostic (but I doubt it, seems too low level to track), but whether you need advice on how to ‘fix it’, or a replacement device, they’d likely be the best source, rather than this community. 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

Airgetlam
  • Answer
  • August 7, 2025

Wouldn’t be easier to call Sonos Support to discuss it? I’m not sure if an LED failure shows up in a diagnostic (but I doubt it, seems too low level to track), but whether you need advice on how to ‘fix it’, or a replacement device, they’d likely be the best source, rather than this community. 


  • Author
  • Contributor II
  • August 7, 2025

I figured someone would have had the problem and there would be a quick fix. Of course I could contact Sonos. Thanks for your input