i think I got a faulty Roam

Been charging for 3 days, using same charger Ive been using, only happens when it goes completely dead. 

What are the specs of your charger? Specifically, voltage and amperage, and if you’re connecting it directly, or using the conductive charger from Sonos?

12volt , not charging on wireless charger either

Been happening since last beta update

What about amperage? It’s kind of equally as important. All the voltage in the world won’t make a difference across a 1 amp connection. 

5v/2a 10w is what it says on both chargers

5v/ 2a/ 10w. Says an app permission was disabled. But all permissions are enabled in Android settings

Seems like that matches what Sonos suggests here. Not really sure what the ‘app permissions’ is, as the charger should be going from the wall to the Roam, there’s nothing there with a screen that might talk about ‘app permissions’. I’d recommend that while the Roam is powered on, you submit a system diagnostic, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

App can't read it because it's not connecting

Then it’s still best that you call in.