I no longer have my Sonos Roam device and I cannot remove it from the Sonos S2 app

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I no longer have my Sonos Roam device and I cannot remove it from the Sonos S2 app, the app says a problem with the product not found

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Corry PAnswer

Sonos Staff

Hi @JAVIER PY

In time, your app will forget about the Roam - no action is required. This might be accelerated by the Roam being registered toa new owner.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

J

JAVIER PYAuthor

Contributor I

Resuelto, dar de baja el dispositivo en tu Google home o en Amazon alexa

Cierra la app Sonos 2 y ábrela de nuevo

Resuelto

Airgetlam

Try a reboot of your router.

Bruce

Corry PAnswer

Sonos Staff

Hi @JAVIER PY

In time, your app will forget about the Roam - no action is required. This might be accelerated by the Roam being registered toa new owner.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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