Translation:

Good afternoon, I'm trying to activate the voice assistant and it continuously gives me an error. Checking my account I have detected that an ID appears different from the one that appears in the app. How can it be changed? Could that be the mistake? Please help me, thank you

Greetings

Response:

Which voice assistant? Sonos has access to three, on some speakers, two on others, and Google has a requirement that no others can be installed when they are, so that leaves Amazon and Sonos Voice Command (SVC) out. It is also helpful to know which Sonos device you’re trying to install it ’on’, not all Sonos have microphones to pick up your device. Frequently, you can use an external voice device to ‘control’ your Sonos. I tend to use Amazon Echo devices to control my Sonos when I use voice commands. Finally, I note your forum account claims to be in Spain, have you checked to see that your desired voice assistant is available there?

Respuesta:

¿Qué asistente de voz? Sonos tiene acceso a tres, en algunos altavoces, dos en otros, y Google tiene un requisito de que no se puedan instalar otros cuando lo estén, por lo que eso deja fuera a Amazon y Sonos Voice Command (SVC). También es útil saber en qué dispositivo Sonos estás tratando de instalarlo, no todos los Sonos tienen micrófonos para recoger tu dispositivo. Con frecuencia, puedes usar un dispositivo de voz externo para "controlar" tu Sonos. Suelo usar dispositivos Amazon Echo para controlar mi Sonos cuando uso comandos de voz. Por último, noto que su cuenta del foro dice estar en España, ¿ha comprobado que su asistente de voz deseado está disponible allí?