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22L
Contributor I
January 28, 2023

Can't find second Roam SL Speaker

Hi All,

 

Hope someone can help.  I’ve been having major problems getting my Sonos speakers, 2 Roam SLs, to connect with my WiFi through my phone - Android with the S2 app.  I occasionally get one speaker (of 2) to connect (let’s call it L) and I think I may have solved this, but the system can’t see the other (R).  The system settings claim a speaker is “powered off,” though I’m standing next to it and the light (white) is on.  Naturally I’d like to resolve this and set up the stereo pair.  I’m not even entirely sure the one that’s connected will stay so, it’ll take a few days to work this out and it seems to connect at random, without changing WiFi settings.

 

Here’s what I’ve tried so far and noticed, over the space of a couple of weeks:

  • factory reset of both speakers.  This worked once and I got them set up as a stereo pair, but then the system couldn’t find them again.
  • it found them twice by itself, but failed to about 10 times (I gave up and tried on 3 occasions and would estimate about 10 attempts to open the app and connect).
  • it now finds L, but not R, and is claiming a system is “powered off” in the room (there’s only one room I use them in for  now), but R is on and L is playing music in mono now.
  • I’m unable to find R, but if anyone has suggestions on how to make it appear, great.
  • one thing I changed was entering my Internet settings on my phone and changing the MAC to a fixed device MAC rather than the randomized one, though I was already connected at the time.  Since doing this, L reconnects when I restart the app or turn the speaker on or off (though we’re talking about an hour’s worth of experimenting and they’ve tended to disappear after longer shutdowns).
  • My WiFi varies between 5G and 2.4GHz, though this hasn’t actually affect the speaker’s ability to connect from what I can see as I’ve noticed it connected on both bandwidths.

I haven’t been able to get through to my Internet provide so I thought I’d ask here and see if anyone can help out.  Thanks for any advice you can offer.

 

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22LAuthor
Contributor I
March 2, 2023

It was Spectrum’s standard setup of router and modem.  I don’t know who the OEM is, but I shared it with Sonos.  It’s working even better since the latest app update, but I still have to go through the procedure I described above more often than is convenient.  Thanks all for your help, I’m not sure there’s much to discuss here, but I do appreciate the kind support.  I was actually told my router wasn’t compatible, but it works with iPhone practically every time, just not Android.  It’s time to cut my losses on the time invested and enjoy it such as it is.  Thanks again!

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