Wired & Wireless

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Hello all, I have a Sonos Play 5 gen 2 & two Play 3s. The wifi on the play 5 has stopped working and after many hours and exhausting every google search I can think of... I have come to terms that my very expensive speaker isn’t going to be wireless any longer. The play 5 works when its connected to ethernet. My current problem is- how do I connect my two play 3’s back into the ecosystem. The two play 3s are wireless and from my understanding they would need to run off the play 5s (now bad) wireless signal? I have had my speakers for years now and I’m starting to feel defeated by what seems like such a poor design flaw. Even if the wireless on the play 5 was operational and i needed to wire one of the speakers via ethernet due to signal issues- why would it make sense to have the other speakers connect to a speaker with poor signal (which is why you would plug it in right)? It would be nice if you could plug one speaker into ethernet while the rest of speakers connect happily to my home wifi... Hopefully I’m missing something, any advice would be much apricated. Thanks!

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buzzAnswer

Grand Maestro

Mother Nature is never fair. Anything can fail at any time. Sometimes you get lucky and a unit will last many, many decades (a few 1950’s era HiFi units are still operating), and I’ve seen a few “new” units fail on initial power-up.

In this case you could turn OFF PLAY:5’s radio as a hedge against some weird behavior. BOOST will support the PLAY:3’s. Yes, there are cheap BRIDGE’s available, but they are near EOL (End of Life), should not be trusted, and are not S2 compatible.

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buzz

Grand Maestro

I made (what I believe to be) a mistake and reset all three of my speakers in an attempt to set them back up. From what I’ve read now this might have made the situation worse as the play 3s have no stored Wi-Fi settings to revert back to.

In general Factory Reset is a waste of time because it does not fix fundamental issues. But, it might accidentally, temporarily work around something. Factory Reset of the whole system will trash everything. You’ll be starting from scratch with no SONOS Playlists, music service registrations, Room names, music library, or WiFi setup (if you intend to use WiFi rather than SonosNet).

C

CholderAuthor

Contributor I

Hi Buzz, you are 100% correct. Had I not panicked and reset my entire system- when only one of my devices was acting up. I would have saved hours of frustration. Like you said I have lost all of my services, room names and settings because of it. I’m still very happy with the outcome.. & although I had trouble finding a solution until you responded; I can only hope it helps another owner in my situation find a resolution. Thanks again

C

CholderAuthor

Contributor I

TLR: my Play 5s Wi-Fi acted up. I tried to reset the 5 multiple times no success. Reset all three devices no success. The 5 which only works on Ethernet now would not allow my play 3s to connect to the play 5s signal and join the ecosystem. Meaning my 3s would only work on Wi-Fi… or my 5 would work on Ethernet.. not together. after I reset my entire system my only working speaker was my play 5 plugged into Ethernet. Completely reset no memory of the past lol

with the help I got here I disabled my play 5s Wi-Fi after it was set up (reset multiple times since Wi-Fi days) on Ethernet. I went into the app and pressed “add product” & it found the first 3 and did the chime thing.. and then it asked me to connect to my home Wi-Fi. I did this with the second 3 and now all three are operational.

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