The fading promise of Google integrations, considering dumping the Sonos Ones and going back to Play 1's

That is the problem, sales force saids one thing, and RD says something else. Wish both would be on the same page. I know their job is to sell, but they need to be a little better with getting out a common message.

This isn't a Sonos problem though, it's sales in general. That's why I make a habit of going with the official message over a sales message every time. If I'm buying a house, a car, consumer products, anything, I'm doing my own research instead of rely on the sales message. Heck, even when I went through divorce, I read all the legal documents myself instead of relying on my lawyer to tell me what it says.

That is the problem, sales force saids one thing, and RD says something else. Wish both would be on the same page. I know their job is to sell, but they need to be a little better with getting out a common message.

As a former salesperson, let me give you a little piece of advice: Never rely on a salesperson to give you accurate information, especially when it contradicts every official statement from the company and its other representatives. Salespeople lie to promote sales, or are often uninformed, or they simply want to get rid of an annoying caller so they tell him/her what they want to hear. None of that points to relying on a salesperson for official word on anything.

Bottom line is, every official statement in the press and here in this forum has stated Google Assistant will be launched on Sonos sometime in 2018. We aren't even halfway through 2018. While your angst over the CEO's words may be a harbinger of what is to come, they are still a long way from not hitting their mark.

That is the problem, sales force saids one thing, and RD says something else. Wish both would be on the same page. I know their job is to sell, but they need to be a little better with getting out a common message.

As a former salesperson, let me give you a little piece of advice: Never rely on a salesperson to give you accurate information, especially when it contradicts every official statement from the company and its other representatives. Salespeople lie to promote sales, or are often uninformed, or they simply want to get rid of an annoying caller so they tell him/her what they want to hear. None of that points to relying on a salesperson for official word on anything.

Bottom line is, every official statement in the press and here in this forum has stated Google Assistant will be launched on Sonos sometime in 2018. We aren't even halfway through 2018. While your angst over the CEO's words may be a harbinger of what is to come, they are still a long way from not hitting their mark.

It has been 7 months since the launch. I understand sale force issue. But knowing people are waiting for 7month then through siri support. It gets a confusing message.

@Ryan,

Thanks for taking care of the issue

Amazon Alexa support took over a year from announcement (August 1 2016 to October 4 2017). The coming Google Assistant support was announced along with the Sonos One on October 4 2017. Given the time for the Alexa development, 7 months is nothing.

I know these thing can take time. But as I pointed out the CEO is wishy washy about the google assistant thing. So that is kinda bad if you are a google assistant user. Sales can have their issue. But the CEO needs to be clear, and said something positive, and that they will meet the 2018 dead line. So it make the promise on google in 2018 kinda of fading. June was a hopeful wish on my part. But now I am not quite sure they will hit 2018. Dec I will have my ones for a year. Never used the smart so far.

I up and swap out sonos one's for play 1's. Friend bought my ones' and got a deal on two new play 1's and got to keep some of the cash I sold the ones' for. I end up getting couple of google home mini for free. So now I will just use them to control my sonos ones sonos add GA.