Sonos Radio Subscription Reactivation

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I originally subscribed to Sonos HD Radio through Apple, then cancelled in 2023. I want to reactivate my subscription, however the Sonos site says I have a subscription with Apple and to go through the Apple subscription app to cancel, however Apple doesn’t show that subscription (assume because it’s so old). Any way to get around this without having to call sales Mon - Friday?

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Sotiris C.Answer

Sonos Staff

Hello @Jpointer57, welcome to the Sonos Community!

I am sorry to hear you are having trouble reactivating your subscription to our Sonos Radio HD service.

If you are unable to contact our Sales team via a phone call, then please reach out via E-mail.

Have a look on our Global Sales Help page → Questions about Sonos → Case Reason: Sonos Radio HD.

I hope this helps.

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