Enthusiast I

Sonos Company Ethicacy, Morality and Integrity Core Values?

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In the aftermath of the CR100 debacle it may be helpful to discuss the direction and methods taken by Sonos management to achieve their end goal of retiring the CR100 by force and the impact on and perception of customers future buying decisions

They still have not made it clear in any believable way why they forced this issue which leaves many people puzzled and angry at the rendering useless of their legally owned equipment.

Personally , this is a first for me . I have never owned a product previously that I have bought that has been rendered useless by the creators period,. Far less easy to swallow is the subterfuge of the battery non issue to cover an ulterior motive. This makes the company Sonos look untrustworthy at best . If you have a reason for doing this , spit it out and let people know. I believe that I, as the purchaser gets to decide when it is time to retire my own possession. I have a belief that quality equipment that was sold as a quality product to prospective buyers should be subject to end of life decision only by the buyer and no one else.

I struggle with the management decisions taken that force me to re-evaluate my investment in their goods within my home.
Prior to the CR100 execution , I viewed my home audio system as an asset to my home , something that simply worked and worked well with minimal intervention required from me which is pretty much what I expect from audio equipment . Now I view the lifespan of this investment as something which looks like is beyond my control even if the equipment is still functioning regardless of my desire to maintain that .

The support aspect of this situation where Sonos staff went into hiding and avoided direct questions from concerned customers has to go down as a low point in any companies record in dealing with their best ambassadors.

These are just a few points that caused me to raise this topic for discussion regarding the ethicacy and morality and integrity of the current Sonos operation...any one of the the issues I have listed above would make Sonos or any other company ineligible for consideration for future investment either in business or in domestic life for this individual.

What do others think....? Please keep the thread social.

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S

Sononos_fan

Enthusiast II

Whatever turn it into to whatever you want - as normal just trying to be an antagonist on this board.

Dude if you are gonna troll this thread don't get all butt hurt like your friend jgatie when posters respond to you. If having a different opinion than you two stable genius' makes me aragonistic I'll own it.

nyCecilia

Prominent Collaborator I

Dogs have an average lifespan of 15 years. In reality, some get sick and die sooner; some live much longer, into their 20's and even 30's. How would you feel if you brought your healthy 16 year old dog to the vet to get some flea treatment and the vet told you that he was going to be put down because he's outlived his useful lifespan? How ethically moral is it for the vet to do this against your wishes?

forum says i'm a member since 2011 but really since 2004/5 ish ZP100, ZP80, ZP120, S5 and still using CR100 daily. SAVE THE CR100!

K

kjmmAuthor

Enthusiast I

Good question nyCecilia.
It depends really....If the dog in question's name was Sonos then it would only have a max life expectancy of 10 years anyway.
However my clairvoyant pal advises me that he sees no reason why the vet wouldn't give me a voucher.
Caveat is though you can only spend the voucher with the vet.....
So everybody happy again in Sonos Land...?? Obviously with the exception of the dog formerly known as Sonos....
There you go boys sorted that pesky little post out for you all FOC so you can relax and breathe easy again......

Smilja

Dogs have an average lifespan of 15 years. In reality, some get sick and die sooner; some live much longer, into their 20's and even 30's. How would you feel if you brought your healthy 16 year old dog to the vet to get some flea treatment and the vet told you that he was going to be put down because he's outlived his useful lifespan? How ethically moral is it for the vet to do this against your wishes?

You know that the CR100 ain't a sentient being... right?

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

nyCecilia

Prominent Collaborator I

Dogs have an average lifespan of 15 years. In reality, some get sick and die sooner; some live much longer, into their 20's and even 30's. How would you feel if you brought your healthy 16 year old dog to the vet to get some flea treatment and the vet told you that he was going to be put down because he's outlived his useful lifespan? How ethically moral is it for the vet to do this against your wishes?

You know that the CR100 ain't a sentient being... right?

And you know that dogs are not considered sentient beings, by law, right?

Same as CR100 is considered property, dogs are legally property.

This is why if your dog bites someone, the law will kill the dog.

This is why if a dog food manufacturer kills your dog with tainted food, you *might* get a refund for the dog food. But most likely you'll get nothing. Even if hundreds or thousands of dogs die from that same food. https://www.petfoodindustry.com/articles/5822-fda-update-jerky-treats-sickened-6200-dogs-killed-1140

https://www.facebook.com/groups/408702489522865/ (This is cats, not dogs, but even fewer people consider them sentient beings.)

https://www.forbes.com/sites/jefflanders/2014/04/17/how-are-pets-handled-in-divorce/#147718c46304
You may view your dog or cat as a member of the family, but in the eyes of the law, your pet is personal property, plain and simple, just like paintings and patio furniture.
https://supreme.findlaw.com/legal-commentary/pets-as-property.html

forum says i'm a member since 2011 but really since 2004/5 ish ZP100, ZP80, ZP120, S5 and still using CR100 daily. SAVE THE CR100!

nyCecilia

Prominent Collaborator I

Dogs have an average lifespan of 15 years. In reality, some get sick and die sooner; some live much longer, into their 20's and even 30's. How would you feel if you brought your healthy 16 year old dog to the vet to get some flea treatment and the vet told you that he was going to be put down because he's outlived his useful lifespan? How ethically moral is it for the vet to do this against your wishes?

You know that the CR100 ain't a sentient being... right?

And you know that dogs are not considered sentient beings, by law, right? Same as CR100 is considered property, dogs are legally property.

This is why if a dog food manufacturer kills your dog with tainted food, you *might* get a refund for the dog food. But most likely you'll get nothing. Even if hundreds or thousands of dogs die from that same food. https://www.petfoodindustry.com/articles/5822-fda-update-jerky-treats-sickened-6200-dogs-killed-1140

https://www.facebook.com/groups/408702489522865/ (This is cats, not dogs, but even fewer people consider them sentient beings.)

https://www.forbes.com/sites/jefflanders/2014/04/17/how-are-pets-handled-in-divorce/#147718c46304
You may view your dog or cat as a member of the family, but in the eyes of the law, your pet is personal property, plain and simple, just like paintings and patio furniture.
https://supreme.findlaw.com/legal-commentary/pets-as-property.html

forum says i'm a member since 2011 but really since 2004/5 ish ZP100, ZP80, ZP120, S5 and still using CR100 daily. SAVE THE CR100!

K

Kumar

You may view your dog or cat as a member of the family, but in the eyes of the law, your pet is personal property, plain and simple, just like paintings and patio furniture.
https://supreme.findlaw.com/legal-commentary/pets-as-property.html

Not so even in a third world country like India, where human rights are not the strongest. Kill your own pet dog and if found guilty of doing this without permitted reasons, one can get into serious legal distress here. It isn't like vandalising a painting that belongs to you.
What's this got to do with Sonos though?

K

Kumar

On reading more for the first time about the specific issue that led to the generic titled OP question, I came across this from Sonos as a way for its fans to keep using the CR100:

"Ignore future upgrades, leaving your Sonos system on its current version. We do not recommend this option. If you do go this route, you are acknowledging the risk of the aging lithium ion battery in your controller. Additionally, opting not to update means you will not receive any new features or future security patches for your entire system – not just the CR100. For example, being on an unsupported version means that you might lose connectivity to music services, as is already the case for Google Play Music on the CR100. It is necessary to configure your system in advance to avoid future updates. Any update applied to the firmware and/or to the app, even unintentionally, is irreversible."

As I see it, Sonos has given CR100 lovers a way to keep it running for an unspecified number of more years. With pros and cons of doing so clearly stated, for a product that was withdrawn as far back as in 2009.

Why then this instance of the CR100 leads to questions posed in the title of the thread baffles me - I too would love to have my cake and eat it too, with the cons of using the CR100 in future not imposed on me, but if I cannot, why is Sonos being immoral or unethical?

For those that invested USD 350 in the CR100 when the product was in the range prior to 2010, I am curious to have the answer to this question: If the way forward suggested by Sonos is followed to keep the CR100 usable, what will the system controlled by the CR100 no longer do, that it was able to do when the CR100 was bought?

nyCecilia

Prominent Collaborator I

You may view your dog or cat as a member of the family, but in the eyes of the law, your pet is personal property, plain and simple, just like paintings and patio furniture.
https://supreme.findlaw.com/legal-commentary/pets-as-property.html

Not so even in a third world country like India, where human rights are not the strongest. Kill your own pet dog and if found guilty of doing this without permitted reasons, one can get into serious legal distress here. It isn't like vandalising a painting that belongs to you.
What's this got to do with Sonos though?

Those laws are not for pets. Those laws are for animals. Pets are personal property. Your pet can be confiscated and destroyed against your will, by law. If you are going to quote or respond to me, then you need to read my post and the link you quoted. If you don't want to read the link, then don't respond. Responding with a question that was already answered in my post is not productive, and can be considered trolling.

What's this got to do with Sonos though?

You also missed this: Dogs have an average lifespan of 15 years. In reality, some get sick and die sooner; some live much longer, into their 20's and even 30's. How would you feel if you brought your healthy 16 year old dog to the vet to get some flea treatment and the vet told you that he was going to be put down because he's outlived his useful lifespan? How ethically moral is it for the vet to do this against your wishes?

forum says i'm a member since 2011 but really since 2004/5 ish ZP100, ZP80, ZP120, S5 and still using CR100 daily. SAVE THE CR100!

nyCecilia

Prominent Collaborator I

You may view your dog or cat as a member of the family, but in the eyes of the law, your pet is personal property, plain and simple, just like paintings and patio furniture.
https://supreme.findlaw.com/legal-commentary/pets-as-property.html

Not so even in a third world country like India, where human rights are not the strongest. Kill your own pet dog and if found guilty of doing this without permitted reasons, one can get into serious legal distress here. It isn't like vandalising a painting that belongs to you.
What's this got to do with Sonos though?

My post answering this in more detail got deleted (!?!) but to sum it up: Clearly you didn't read my post, so I'm going to assume that you are just trolling. Nothing new.

The law covering *animal cruelty* is separate from law regarding pets. Your pet can be confiscated and destroyed by law. Pet food can kill your animal with no repercussions to the pet food industry. A veterinarian can kill your pet with no repercussions. Same way SONOS has reached into my home and killed my CR100. Which is completely unethical and amoral, SONOS has no right to kill my device remotely.

Which is equivalent to this possibility: Dogs have an average lifespan of 15 years. In reality, some get sick and die sooner; some live much longer, into their 20's and even 30's. How would you feel if you brought your healthy 16 year old dog to the vet to get some flea treatment and the vet told you that he was going to be put down because he's outlived his useful lifespan? How ethically moral is it for the vet to do this against your wishes?

Which is entirely possible because You may view your dog or cat as a member of the family, but in the eyes of the law, your pet is personal property, plain and simple, just like paintings and patio furniture. https://supreme.findlaw.com/legal-commentary/pets-as-property.html

forum says i'm a member since 2011 but really since 2004/5 ish ZP100, ZP80, ZP120, S5 and still using CR100 daily. SAVE THE CR100!

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