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PremiereHo
Contributor I
October 28, 2015
Question

Review of Calm Radio

  • October 28, 2015
  • 17 replies
  • 9420 views
I am returning to Spotify. Calm radio performance is not as claimed for me. My TV has better sound quality. Also, Calm radio customer service person who introduced himself in an email as President, blamed the failure on Sonos. Of course we Sonos customers know that Sonos is the best customer service in the market and solves problems almost instantly. I cannot access the Calm product. Atmospherics are unavailable. Customer service is a joke. They provide articles only. No phone is available for customer service that I could find. Then the President gave out my user name and password to a third party. And the list goes on to include the President emailing me telling me that if I post my experience with Calm radio that Calm radio will come after me with its legal team. I assume that his statement indicates that he operates in a totalitarian state. I canceled Calm radio. And as of this moment, I cannot access Calm radio even though Calm radio took my money for one month. Yet, Calm radio says in an email to me that Calm radio is available to me. I wonder how other Sonos customers have been treated by Calm radio?
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    PremiereHoAuthor
    Contributor I
    April 24, 2016
    Amazing to me you people continue to post replies to my experience to Calm. Each of you posters mouth fascist directives toward my experience. Perhaps your connection to Calm is one of deep psychological needs that you require. Weird to me that you must express your fascist views and then, of all things, expect another to submit to your gestopo grunts. Other than that, I enjoy very much my experience of you submissive people who are required by your deep psychological abnormalities to be educated by another who is superior to you. I do it for your sake. Then perhaps you will turn into an appropriately thinking and then speaking person without your hate and anger of fascism toward others.
    Ryan S
    Ryan S
    Retired Sonos Staff
    April 25, 2016
    We've moderated out some posts here to clean up the person attacks. Everyone's entitled to their own opinion, but let's try to keep the community clean of unnecessary rants and tirades. Thanks for stepping in everyone and my apologies if some good posts got caught in the crossfire and were deleted. Let us know if you have any concerns.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
      noelmt
      Contributor I
      August 14, 2016
      I've just stumbled across this discussion and all I can say is, "Wow! A certain someone has really got issues and I don't necessarily mean with Calm Radio."
        Kumar
        August 14, 2016
        Lol. And you haven't seen the thread before the clean up.
          noelmt
          Contributor I
          August 14, 2016
          Kumar, I saw enough. What was he on? Definitely had some major problems. I hope he has been blocked by Sonos. A totally unwarranted post that seemed to have an hidden agenda. Calm Radio is brilliant. Never had any problems with it or Sonos, both work together in harmony. Cheers. 🙂
            Kumar
            August 14, 2016
            I agree; Calm is excellent, providing the kind of music not easily found.

            As to the OP, I won't be at all surprised if he turns up again to give us more entertainment.
              jmw_sono
              Chromatic Producer I
              January 5, 2017
              Seeing this thread, I decided to give my 2 cents also. I have been a Calm Radio subscriber for the last 3 years and have used Sonos speakers during this time with it. I have loved Calm Radio ever since I subscribed! I have also emailed with Eric, asking a question about atmospheres. He was polite and responsive. My experience with Calm radio has been nothing less than perfect. I just went online to the website during the holidays and just noticed lots of new channels that have been added. Looking at the work they have done makes me very happy to have become a subscriber!!!
              Playbar(2) Sub(1) Play:5(2) Play:3(6) Play:1(5) Connect:AMP(3) Sonos:AMP(5) Move(1)
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