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Contributor I
July 24, 2018

non support of older sonos speakers

  • July 24, 2018
  • 41 replies
  • 3770 views
was reading about your new IPO and in the article it said you would no longer be supporting some of your older speakers in the near future, what speakers do they anticipate no longer supporting?
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    41 replies

    Stanley_4
    Grand Maestro
    August 6, 2018
    I'd not dump anything but CR-100s, keep the rest of it until they offer a newer version with some new function that you really need.

    I stocked up on Play 1s in anticipation of them going away but they haven't so far. My two ZP-80 still do everything I want and I'd sure hate to replace them with a Connect only to find they had a newer version in the works. Unless of course the new version has a mike, then I'd likely grab the newer Connects for insurance as my ZPs are really old.
    melvimbe
    August 6, 2018
    I would guess all future products for Sonos are going to have mics built in. The Connect is a little different though since it has no speaker or connected speakers (Connect:amp). Therefore it needs it's own small built in speaker the same way that an Fire TV cube does, so that you're guaranteed to hear Alexa's response. It also feels like it would need some other additional functionality added to it to make it more integrated and useful for the receiver it's attached to.
    Danny
    Enthusiast II
    August 7, 2018
    In my case microphones on the connects would be pretty useless. Almost all of them are on racks down in the basement connected to amps. I am probably an edge case but I would imagine any custom home installation would also be in the same boat. I have 4-5 of the CR-100's but don't use them and trying to sell them has proven to be a waste of time.
    melvimbe
    August 7, 2018
    @augustwest. I don't think you're on the edge at all with your use case. I wouldn't really have much use for mics on the connects either. However, I think there would be enough customers who would want to use the connect with a HT, out in the open, to warrant putting the mic in. It probably also sells well from a PR persepective, even if it's not useful for all. Since they already have the tech and the connect is due for a hardware upgrade, seems like it'd be a relatively easy thing to do.
    Danny
    Stanley_4
    Grand Maestro
    August 7, 2018
    augustwest, I'm surprised you didn't take advantage of the Sonos rebate for the CR-100 when Sonos dropped support for them. While there are a lot of the CR-100s for sale on ebay it looks like a lot of them are "no refund" offers, probably because buyers will be unhappy to discover they won't work with Sonos gear running current firmware.
    airforceteacher
    Headliner I
    August 7, 2018
    Sonos is an integrated system that is constantly developing. Your TV is neither of those things. A worthless comparison. But then you know that.

    But why disable a still working product? Give me a controller (app) that still works with my old gear and let me stay obsolete instead of killing my device entirely.
    Stanley_4
    Grand Maestro
    August 8, 2018
    Sonos is facing severe resource constraints in some of their older gear, they seem to be willing to offer cut-back versions of their software for older devices but they have also given up on really old and constrained stuff like the CR-100.

    I won't be happy to see my ZP-80s drop out of support but they have given me a lot of years already and if Sonos has a rebate program similar to the one for the CR-100 I won't be really unhappy unless they have a mike in the new version.
    Enthusiast II
    August 8, 2018
    augustwest, I'm surprised you didn't take advantage of the Sonos rebate for the CR-100 when Sonos dropped support for them. While there are a lot of the CR-100s for sale on ebay it looks like a lot of them are "no refund" offers, probably because buyers will be unhappy to discover they won't work with Sonos gear running current firmware.

    I wasn't notified of the rebate by Sonos and I don't hang out on these forums very frequently.
    Stanley_4
    Grand Maestro
    August 9, 2018
    The rebate is long over but if you didn't get notified it might be worth a call to Sonos support to see if there is anything they can do for you.
    Legnum Nick
    Prodigy III
    August 9, 2018
    I'm a little sad at the idea that my speakers/connects could some day be put down due to old age. I have hifi that is many decades old and still works fine. I get that technology is moving but that doesn't mean I have to embrace losing equipment that I love before it naturally fails.

    From a microphone in a connect perspective, I have two connects and a connect:amp and none of them would benefit from a microphone - they are all hidden away. My answer for this is an Echo Dot. That can be placed conveniently and gives all required functionality for me.