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jessiekfreeman
Contributor I
June 8, 2026

New Member Introduction Happy to Join the Community

Hello everyone,

I’m new to this forum and excited to be part of this community. I joined to learn new things, share experiences, and connect with people who have similar interests.

I look forward to reading your discussions and contributing whenever I can. If you have any tips for a new member, I’d be happy to hear them.

Thank you for having me here, and I’m looking forward to engaging with all of you.

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      2 replies

      AjTrek1
      AjTrek1
      June 8, 2026

      ​@jessiekfreeman 

      Welcome to the community. Here are a few tips…

      1. Never factory reset a Sonos component unless directed to by Sonos Tech Support or a Moderator. Doing so erases any data that may be helpful in tip #2 and possibly any saved playlists.
      2. Never post a diagnostic Reference ID number in the community as it violates Sonos policy regarding your privacy and security.
      3. When contacting Sonos Tech Support I suggest opting for a person be it phone call or Chat versus the AI 

      Hopefully, you never have to employ the tips above as I hope your Sonos experience is always positive. Enjoy your Sonos.

      Together Everyone Achieves More = T.E.A.M.
        Stanley_4
        Stanley_4
        Grand Maestro
        June 8, 2026

        The forum search AI is surprisingly good, however the basic search is sadly lacking. Using an external search engine will avoid the forum search issue with returning many years old answers that no longer apply. Use the search term below to restrict your results to this forum:

        site:en.community.sonos.com

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