Contributor II

Question

Email Sonos CEO ( ceo@sonos.com ) No Alarm or Sleep Timer on New App and can’t download Old App

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Airgetlam

There has never been a Sonos Mac app in the Apple Store. It has always been available at https://support.sonos.com/en-us/downloads

Bruce

C

cedrblanc

Lyricist III

Or download the desktop app, to set your alarms for the while it takes Sonos to fix this mistake on the mobile app. All change is hard, also for big companies..

And what advice do you have for those looking for another feature that has disappeared with the new version, such as playing music on a local library like a NAS?

Ken_Griffiths

Or download the desktop app, to set your alarms for the while it takes Sonos to fix this mistake on the mobile app. All change is hard, also for big companies..

And what advice do you have for those looking for another feature that has disappeared with the new version, such as playing music on a local library like a NAS?

The ‘local library’ access is still in the new App, see attached (merged) screens from my controller…

D

dravla

Lyricist I

New app apart from all listed issues also removes the android widget, which I found very convenient.

Has any release testing been done by Sonos? Maybe all their testers were sacked before releasing new version? Their service is truly horrible. We all invested huge money into their products and they treat us like idiots!

F

FlorentBL2

Lyricist III

Or download the desktop app, to set your alarms for the while it takes Sonos to fix this mistake on the mobile app. All change is hard, also for big companies..

And what advice do you have for those looking for another feature that has disappeared with the new version, such as playing music on a local library like a NAS?

The ‘local library’ access is still in the new App, see attached (merged) screens from my controller…

Lucky guy. This is not the same for everyone. It doesn’t work for me. I have all my Sonos favorites related to my NAS greyed and not accessible.

M

Msochia

Lyricist III

Or download the desktop app, to set your alarms for the while it takes Sonos to fix this mistake on the mobile app. All change is hard, also for big companies..

And what advice do you have for those looking for another feature that has disappeared with the new version, such as playing music on a local library like a NAS?

The ‘local library’ access is still in the new App, see attached (merged) screens from my controller…

I can see mine, but can only play one song at a time.

Ken_Griffiths

Or download the desktop app, to set your alarms for the while it takes Sonos to fix this mistake on the mobile app. All change is hard, also for big companies..

And what advice do you have for those looking for another feature that has disappeared with the new version, such as playing music on a local library like a NAS?

The ‘local library’ access is still in the new App, see attached (merged) screens from my controller…

I can see mine, but can only play one song at a time.

Strange, i am able to play my Albums and playlists here, are those things not working for you?

M

Msochia

Lyricist III

Or download the desktop app, to set your alarms for the while it takes Sonos to fix this mistake on the mobile app. All change is hard, also for big companies..

And what advice do you have for those looking for another feature that has disappeared with the new version, such as playing music on a local library like a NAS?

The ‘local library’ access is still in the new App, see attached (merged) screens from my controller…

I can see mine, but can only play one song at a time.

Strange, i am able to play my Albums and playlists here, are those things not working for you?

There is no play control except on individual songs.

Ken_Griffiths

Strange, i am able to play my Albums and playlists here, are those things not working for you?

There is no play control except on individual songs.

Maybe try the ‘replace queue’ option - see if that will work for you. I see a ‘Play’ button on my iPhone controller for local library Albums etc.

J

jorwin

Enthusiast II

Or download the desktop app, to set your alarms for the while it takes Sonos to fix this mistake on the mobile app. All change is hard, also for big companies..

And what advice do you have for those looking for another feature that has disappeared with the new version, such as playing music on a local library like a NAS?

The ‘local library’ access is still in the new App, see attached (merged) screens from my controller…

I can see mine, but can only play one song at a time.

Strange, i am able to play my Albums and playlists here, are those things not working for you?

My music only appears now and then (iPhone), and when it happens, I cannot make queues, or play more than one tune or album at a time. But I can see and play the playlists I make with the desktop app, and I can see the favorites and select tunes or albums from them for playing, one at a time.

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