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Contributor I
October 18, 2024

Blocked on Facebook

I am disappointed that Sonos Facebook actually blocks customers from their Facebook page.  This is disappointing. Sonos should understand the level of frustration of customers and engage with them constructively and efficiently. If they do not wish this to be done through comments on their posts, then they should provide a better way. And definitely avoid blocking its customers on social media, which is honestly petty for the company.

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    2 replies

    Collaborator II
    October 18, 2024

    They ban people here too so watch your tone 🤣 

    Airgetlam
    October 18, 2024

    Who has been banned here? The only ones I’m familiar with are those who haven’t followed the terms and conditions of this forum, owned and operated by Sonos. There certainly thousands of negative posts that I would think would be ripe for ‘censorship’, if such a thing happened. 

    Bruce