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Blocked on Facebook

  • October 18, 2024
  • 2 replies
  • 65 views

I am disappointed that Sonos Facebook actually blocks customers from their Facebook page.  This is disappointing. Sonos should understand the level of frustration of customers and engage with them constructively and efficiently. If they do not wish this to be done through comments on their posts, then they should provide a better way. And definitely avoid blocking its customers on social media, which is honestly petty for the company.

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2 replies

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  • Collaborator II
  • October 18, 2024

They ban people here too so watch your tone 🤣 


Airgetlam
  • October 18, 2024

Who has been banned here? The only ones I’m familiar with are those who haven’t followed the terms and conditions of this forum, owned and operated by Sonos. There certainly thousands of negative posts that I would think would be ripe for ‘censorship’, if such a thing happened.