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Erwin I
Trending Lyricist I
October 6, 2017
Answered

Alexa in Canada

  • October 6, 2017
  • 45 replies
  • 5353 views
I have been stomped for days pondering about why Amazon has not release Alexa yet in Canada. I really hope it is not because of new privacy legislations that has been brought up. I probably am on the wrong forum about this and find an Amazon dedicated forum. But does anyone know why or if Alexa is launching soon in Canada?
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Best answer by Giller
Alexa is now up and running in Canada.

45 replies

Contributor I
November 18, 2017
Anyone know if I get the Echo dot here in Canada, will it work with my existing Sonos speakers that is not a Sonos One? Just a wee bit confused

Irwin
Echo dot will only work if one of your Sonos devices has audio in Play 5, ZP 120 and you then must have “line in” selected as your source and BAM it’ll work
November 18, 2017

Echo dot will only work if one of your Sonos devices has audio in Play 5, ZP 120 and you then must have “line in” selected as your source and BAM it’ll work

Not after the Alexa integration is released by Sonos in Canada - Dot will then work with play 1 units as well wirelessly.
Contributor I
November 18, 2017
I have been stomped for days pondering about why Amazon has not release Alexa yet in Canada. I really hope it is not because of new privacy legislations that has been brought up. I probably am on the wrong forum about this and find an Amazon dedicated forum. But does anyone know why or if Alexa is launching soon in Canada?


Alexa, the app and Amazon devices have been updated to include Canada in the “location”. Also awesomely integrated with Spotify! Alexa, play Back in Black in the bedroom and it does!!

UNFORTUNATELY...... once started
I have NO access to Skills :@

“ The language you selected does not match your Amazon account settings. As a result, Alexa skills are not available. “
Prodigy II
November 18, 2017
Foxed at the first hurdle! I opened two side loaded downloads from two sites to see if either works, but both opened the Alexa India app. Then I thought it may because I have the same ID/password for Amazon US and India, so I changed the password for the US account. Tried again with the password for the US account while installing Alexa, and exact same results - the Alexa India app is the one that gets installed. Any ideas for next attempts?!

Odd. Try turning off location services in your device, if it is turned on. If you have a VPN try setting it to the U.S before installing. I didn’t have to do either of these, but perhaps things have changed in the last few weeks.
Contributor I
November 18, 2017

Echo dot will only work if one of your Sonos devices has audio in Play 5, ZP 120 and you then must have “line in” selected as your source and BAM it’ll work

Not after the Alexa integration is released by Sonos in Canada - Dot will then work with play 1 units as well wirelessly.


I’ve got 2 dots at this moment plus a Sonos one. Will try and post results in next hour!
November 18, 2017

Odd. Try turning off location services in your device, if it is turned on. If you have a VPN try setting it to the U.S before installing. I didn’t have to do either of these, but perhaps things have changed in the last few weeks.

Location services is off, and I suspect what has changed is I am trying to do this after Alexa is released officially in India. And I think that this suggests that the same issue will exist for Canada once the Alexa Canada app is released.
I haven't investigated the VPN route.
Contributor I
November 18, 2017

Echo dot will only work if one of your Sonos devices has audio in Play 5, ZP 120 and you then must have “line in” selected as your source and BAM it’ll work

Not after the Alexa integration is released by Sonos in Canada - Dot will then work with play 1 units as well wirelessly.


I’ve got 2 dots at this moment plus a Sonos one. Will try and post results in next hour!


Until then (who enjoys waiting) line in works pending wireless integration.
Prodigy II
November 18, 2017

Odd. Try turning off location services in your device, if it is turned on. If you have a VPN try setting it to the U.S before installing. I didn’t have to do either of these, but perhaps things have changed in the last few weeks.

Location services is off, and I suspect what has changed is I am trying to do this after Alexa is released officially in India. And I think that this suggests that the same issue will exist for Canada once the Alexa Canada app is released.
I haven't investigated the VPN route.


That could be the case. I did all of this before it was officially available in Canada, and it continued to work in Brasil (my Dots in both countries are on the same account). It continues to work in Brasil after I switched to the app downloaded from the Google store after it officially arrived in the Canada store, but that could be because of the pre-existing configuration. I won’t know about Canada for a while. I probably won’t go back for five or six months. I try to avoid winter there.
Having said all of that, I don’t find the Alexa integration all that useful, anyway. But I suppose a lot depends on your needs and how you listen to music.
November 19, 2017

Having said all of that, I don’t find the Alexa integration all that useful, anyway. But I suppose a lot depends on your needs and how you listen to music.

I suspect it is very likely that the attraction will fade once it becomes available!
Reading recent posts here, I realised that it is simpler for me to just use the line in on a convenient Connect and move on with that for now, with a Dot that can be conveniently wired to it. There will have to be some juggling in the line level/volume settings of different units, but that will be a one time effort, I believe. And all location based service will work fine, so there is that pro for line in.
Lyricist II
November 19, 2017
Hey everyone, as you've seen, Alexa just entered Canada. We're working with them right now to bring Alexa support to new areas. When Alexa starts working somewhere new, it takes some dedicated engineering work and testing to bring support to Sonos, but we are committed to bringing Alexa voice control to Sonos in Canada in early 2018.

In Sonos-speak that means 11:59 PM June 30, 2018