Repeating parts of BBC radio station

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Since the S1/S2 app split, I've noticed that throughout the day the Radio 2 feed will suddenly jump back by approximately 30 seconds and then repeat what you have just been listening to. I am using S1 software.

I have submitted a diagnostic about 2 minutes after the last incident of this fault, confirmation number is 728377785.

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Xander PAnswer

Retired Sonos Staff

Hi everyone, thanks for raising this with the Sonos Community :)

I’ve posted regarding this in another thread on the Community, which you can find here;

To keep everything in the same place, I’ll go ahead and close this thread - feel free to take a look at, and post in the thread linked above.

C

Christopher_14

Lyricist III

We have the same issue on the S2 software

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A

alnis

Lyricist I

Ditto

Happened about 10 mins ago. Diagnostics sent 709506317

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J

John B

It has been happening to me too. This diagnostic taken shortly after one of these 'repeats'. Is this the stream or is this Sonos? Or something weird that the BBC are doing that Sonos doesn't like (wouldn't be the first time)?

Confirmation number: 730550935.

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D

David_479

Contributor I

I am getting this on S2 on play 5 and play 1 and Beam.

is Sonos doing anything about this ?, never had this problem on S1.

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Airgetlam

It may not be a Sonos issue, it may be an issue with the BBC. Before rushing to judgement and condemning one or the other companies, let’s see what the analysis of his diagnostic shows.

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Bruce

B

Buck

Contributor I

Has anybody had an update on this? It doesn’t happen for us when streaming music, just the radio (2)

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marke

Avid Contributor III

i too have noticed this a few times when listening to radio via sonos s1.

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