wifi disconnects

4 replies
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Does anyone else constantly have problems with their Sonos system disconnecting and constantly have to update network and is there a way to fix this?

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Stanley_4Answer

Grand Maestro

Constantly, likely a wifi issue.

https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection

After reboots, updates or power-cycles

Try assigning static/reserved IP addresses from the router's DHCP settings.

Stanley_4Answer

Grand Maestro

Constantly, likely a wifi issue.

https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection

After reboots, updates or power-cycles

Try assigning static/reserved IP addresses from the router's DHCP settings.

Airgetlam

I certainly never have interruptions, at this point. Not sure what a Sonos ‘fix’ to local network issues would look like. They’re just clients to your network, they don’t control it.

Bruce

controlav

Lead Maestro

“constantly have to update network” - what does this even mean? Screenshot please.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

AjTrek1

You need to provide information about your network.

Is it just a router and modem? If so are 3rd party Access Points being used?

Is it a mesh network with main router and one or two satellites to extend your network?

If a mesh network what brand is it. Are you still using equipment provided by your ISP?

Are there switches involved?

Are you using an iOS or Android device?

Finally, to answer your question…No I’m not constantly updating my network. Please explain what that involves.

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