Contributor I

Why can’t i get atmos with my Arc on vizio m556-h4?

13 replies
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I recently bought an Arc, two bookshelf speakers and a sub. I have it going through an 8k HDMI cable to my eArc port and eArc is turned on through the settings on the tv. When I try to play music or movies with atmos, it never says I’m getting atmos on my app. Please help.

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G

GuitarSuperstar

Lead Maestro

What exactly are you watching or listening to? What apps are you using? Are you using any external media devices?

"Receive with simplicity everything that happens to you." - Rashi

K

Kmay73Author

Contributor I

I’m going through the TV. I’m listening to Apple Music’s spatial songs and Disney+ movies that say Atmos supported.

G

GuitarSuperstar

Lead Maestro

I’m going through the TV. I’m listening to Apple Music’s spatial songs and Disney+ movies that say Atmos supported.

You can only play music in Dolby Atmos from Apple Music from an Apple TV 4K.

What audio format is displayed in the Sonos app when you play a Dolby Atmos movie from Disney+?

Make sure the Surround Sound setting on your TV is set to ON and Digital Audio Out is set to AUTO or PASS THROUGH (if available).

"Receive with simplicity everything that happens to you." - Rashi

K

Kmay73Author

Contributor I

Good to know about Apple Music, I’m less concerned about that… for movies it says Dolby Digital Plus 5.1. I have the settings you suggested and no luck. I just read an article from a year ago that only Vudu works on Smartcast, but I am hopeful they’ve updated since then.

G

GuitarSuperstar

Lead Maestro

Good to know about Apple Music, I’m less concerned about that… for movies it says Dolby Digital Plus 5.1. I have the settings you suggested and no luck. I just read an article from a year ago that only Vudu works on Smartcast, but I am hopeful they’ve updated since then.

There is a possibility that your TV doesn’t support Dolby Atmos audio from the native Disney+ app. Have you tested the native Prime Video or Netflix apps? Test “The Tomorrow War” on Prime Video and “Roma” on Netflix (premium subscription required).

"Receive with simplicity everything that happens to you." - Rashi

K

Kmay73Author

Contributor I

Tomorrow War says it’s streaming Atmos, so why wouldn’t Disney+?

K

Kmay73Author

Contributor I

Tomorrow War says it’s streaming Atmos, so why wouldn’t Disney+?

Apparently that’s the only thing, I tried Top Gun and Independence Day, both only say 5.1. Even though on the app they say they support Atmos.

G

GuitarSuperstar

Lead Maestro

Tomorrow War says it’s streaming Atmos, so why wouldn’t Disney+?

Like I said, your TV probably doesn’t support Dolby Atmos on the Disney+ app.

"Receive with simplicity everything that happens to you." - Rashi

K

Kmay73Author

Contributor I

Would I have to get a FireStick 4K then?

Airgetlam

Neither of my two Vizios allow passing of Dolby Digital Plus or Atmos on HDMI inputs, although they do play Dolby Digital Plus on the internal apps. Took a couple of contacts to Vizio support to figure that out. The newer one is a P75-F1. I’ve ended up getting an HD Fury Arcana as a result.

Bruce

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