Volume control on my TV remote

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Any suggestions as to how to make my Xfinity remote control volume work with my arc ultra sound bar?

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AirgetlamAnswer

In general, the Arc Ultra uses volume commands sent through CEC (HDMI-ARC) from the TV set itself, and isn’t connected directly to the remote.

You probably need to connect the remote properly to the TV, and let the TV communicate volume to the Sonos Arc Ultra across the HDMI cable that connects it to your TV’s ARC port.

Bruce

N

nik9669a

Senior Virtuoso

Any suggestions as to how to make my Xfinity remote control volume work with my arc ultra sound bar?

What have you tried? Have you seen this https://support.sonos.com/en-us/article/control-sonos-home-theater-with-your-tv-remote ?

AirgetlamAnswer

In general, the Arc Ultra uses volume commands sent through CEC (HDMI-ARC) from the TV set itself, and isn’t connected directly to the remote.

You probably need to connect the remote properly to the TV, and let the TV communicate volume to the Sonos Arc Ultra across the HDMI cable that connects it to your TV’s ARC port.

Bruce

P

ProkeyAuthor

Contributor I

Thank you Bruce