Skip to main content
Answered

voice not matching their mouth

  • October 2, 2025
  • 5 replies
  • 93 views

The voice does not match the mouth 

Best answer by Airgetlam

Which Samsung TV? What audio settings do you have set up? On my Samsung, there’s no delay, although I have an Arc and not an Arc Ultra. Have you called Sonos Support to discuss it?

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

5 replies

Airgetlam
  • October 3, 2025

On what? What TV, what Sonos, what source? How is your Sonos connected?


controlav
Forum|alt.badge.img+24
  • Lead Maestro
  • October 3, 2025

Fix your TV, or downgrade to stereo audio from it.


  • Author
  • Contributor I
  • October 3, 2025

I’m using the ultra arc when I use only the tv speaker the voices match and when I switch back they don’t match the mouth 


  • Author
  • Contributor I
  • October 3, 2025

It is a Samsung tv  and using the arc HDMI cable 


Airgetlam
  • Answer
  • October 3, 2025

Which Samsung TV? What audio settings do you have set up? On my Samsung, there’s no delay, although I have an Arc and not an Arc Ultra. Have you called Sonos Support to discuss it?

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.