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Virgin v6 remote and Sonos

  • 7 October 2022
  • 7 replies
  • 142 views
A

I’ve just set up my Arc, One SL speakers and sub.

I’ve got the volume on the Arc working with my virgin controller, but the TV standby button is no longer working. Does anyone have a solution? Thanks

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Best answer by alphamango 12 October 2022, 23:15

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7 replies

Ken_Griffiths

If you ‘long press’ the button for several seconds, does that perhaps work for you?

A

Unfortunately not. Thanks though 

Ken_Griffiths

Have you got HDMI auto-power-sync (or similar feature) enabled in the TV settings? For example, on an LG TV  it’s a feature within ‘Settings/Connection/HDMI Device Settings’ - perhaps look for that feature, or a similar option on your TV and try that with the V6 remote.

Ken_Griffiths

Also here’s another thing to try… Ensure the correct code is setup for your make/model of TV.

On the V6 box goto "Home/Help & Settings/Help/Virgin TV" and select ‘Programme Your Remote’ and follow the onscreen instructions to setup/control your TV with the V6 remote.

A

Thanks for your help. I found a setting on my virgin box that lets me turn on/off devices connected via hdmi. 

Ken_Griffiths

Thanks for your help. I found a setting on my virgin box that lets me turn on/off devices connected via hdmi. 

Can I ask which setting that is snd where it’s located in the settings menu… always useful to know these things, thanks 🙏

A

Virgin box: settings - system - one power - on

 

this turns on (and standby) devices attached via hdmi when you press the red power button on the v6 virgin control. 

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