Unimpressed by sound of Sonos Arc

You’ve still not confirmed the kind of signal the Sonos is receiving. In my experience, stereo from a TV set sounds much worse than any thing of a higher codec. Never test with YouTube, or with a news program, always choose a movie of some type, and check in the controller that you’re at least getting Dolby Digital. 

I’ve tried several movies from Netflix, Prime, Disney + Apple TV. The app shows a range of Dolby 2.0, 5.0 and LPCM. I’m not that impressed with any of them.

Thanks

Thanks for letting us know. 

Hi again

Do I just have to accept the limited performance of the Sonos, particularly on LPCM stereo, Dolby 5.1, 2.1 etc? 

Is there nothing else I can try?

Thanks

@Steve Stacey Have you performed Trueplay tuning? Have you adjusted the EQ in the Sonos app? Did you turn off Night Sound (moon icon)?

What are you streaming content from? Are you using the TV’s native streaming apps or do you stream from another media device? If you stream the film The Tomorrow War from Prime Video, what EXACT audio format is displayed on the Now Playing screen in the Sonos app?

Would you be open to adding a Sonos Sub to the Arc?

Hi

Many thanks for your continued help.

1. Yes, performed the Trueplay tuning.
2. Yes, played around with Bass and Treble but not really sure what I’m doing with these?
3. Yep, turned off night sound.
4. Streaming content from TV native apps, but also those within the Satellite subscription service we pay for. (Same app, but just more convenient than switching back and forth between TV and Satellite service.
5. Yep, Dolby Atmos shows up and sound experience v good. How would I use height audio adjustment to enhance on this case? (8ft ceiling)

I guess my main disappointment is with the quality of non Atmos content. (The vast majority for all at the moment?) I didn’t expect miracles but thought it would be significantly better than the 2018 Sony TV speakers?

Thank you again.

Sorry-don’t really want to think about investing in Sub until paid for the Arc.

Make sure the Arc has room to breathe. Don’t put anything in front, above, or to the sides of the Arc. The top- and side-firing drivers reflect sound off of the ceiling and side walls to create a more immersive audio experience.

Under the EQ, set the bass to +6 and the treble to +4. Also turn Loudness on. You should hear/feel a little more bass from the Arc and the higher frequencies should sound a little brighter and more detailed.

If you have 8-foot ceilings and sit within 9 feet of the Arc, setting the Height Audio level to +3 or +4 should be sufficient. If you sit further away, you may have to set this setting higher. You just don’t want the height channel effects to overpower the drivers in front of you while playing Atmos audio.

If these adjustments don’t help, then the Arc just may not be for you.

FYI… Adding a Sub improves the audio performance of the Arc pretty significantly because the Sub takes over the low frequency which allows the Arc to focus more on the mid and higher frequencies.

Thanks. Will try those settings and see how we get on.