Skip to main content
Answered

unable to add arc ultra - app update

  • 31 October 2024
  • 3 replies
  • 174 views

Forum|alt.badge.img

hi, unable to add Sonos arc ultra to my system as getting the message my app needs updating, however when I tap on update, it says I am already running the latest version. Has anyone else experienced this?

Best answer by Elliot_1983

Thank you, after a few attempts managed to get the app updated and all working now

View original
Did you find what you were looking for?

3 replies

Stanley_4
  • Lead Maestro
  • 10929 replies
  • October 31, 2024

It might be that your area has not been given access to the latest update, that can take several days depending on your luck.

I’d call Sonos Support and ask them if they can tweak the update process for you.


Forum|alt.badge.img+11
  • Prodigy III
  • 291 replies
  • October 31, 2024

There are two kinds of updates: app updates and speakers’ firmware updates. When you tap on Check for Updates in the app, it'll update the speakers’ firmware. To update the app you have to check either Google or Apple stores, and as @Stanley_4 mentioned it's been rolled out gradually.


Forum|alt.badge.img
  • Author
  • Trending Lyricist I
  • 10 replies
  • Answer
  • November 1, 2024

Thank you, after a few attempts managed to get the app updated and all working now


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings