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Avid Contributor III
January 3, 2021

TV link to Sonos Beam never works

Like many I am now unable to listen to my TV over Sonos ...it's has gradually over the past few months got worse and worse since going over to the new app...it started with stuttering sound to complete blanks ...now the app will not even recognise my TV...this is since this new Success box that keeps popping up every time it decides to play anything...with my recent expansion of purchases a sub and two ports I thought with the addition of a second beam I would be set up .....but no new HDMI cables switching on off the linking, the booting unplug this change that...so I am sat here with 2k worth of sub beam left and right which can't play anything from my TV so apart from Spotify it's pretty redundant...absolutely fuming like others check my TV firmware etc I'm sure il get we are working on it...but I expected a lot more at this price not happy at all with my purchases or choice of equipment in future I will go elsewhere but it's a bloody expensive mistake ...

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14 replies

Avid Contributor III
January 4, 2021

Thanks Ken all seems to be well now and I'm able to switch the app seamlessly between devices and rooms it just seems the app no longer liked my original set up but it now seems spot on thank you.

Ken_Griffiths
January 4, 2021

Thanks Ken all seems to be well now and I'm able to switch the app seamlessly between devices and rooms it just seems the app no longer liked my original set up but it now seems spot on thank you.

Ah good to hear, Maybe see how it goes and if you encounter any further issues with your Sonos system, then maybe pop back here.👍

Avid Contributor III
January 5, 2021

It's been a couple of days since my anti Sonos rant .....I've been a bit petulant on here...like many we have lost  our livelihood during covid and my partner has lost everything home business and now health with cancer having just had a double mastectomy and undergoing treatment that really her health can not tolerate ...I took out my frustration on this forum and Sonos products which if I had of just researched better and not had a hissy would have just worked out and needed re- setting and a bit of time....highly embarrassing as our Sonos system is spot on and provides much in sound and comfort in all areas of the flat...to all those who may have read this post I apologise for my petulent tone and manner.....wishing you all a safe new year ...Phil.

Ken_Griffiths
January 5, 2021

It's been a couple of days since my anti Sonos rant .....I've been a bit petulant on here...like many we have lost  our livelihood during covid and my partner has lost everything home business and now health with cancer having just had a double mastectomy and undergoing treatment that really her health can not tolerate ...I took out my frustration on this forum and Sonos products which if I had of just researched better and not had a hissy would have just worked out and needed re- setting and a bit of time....highly embarrassing as our Sonos system is spot on and provides much in sound and comfort in all areas of the flat...to all those who may have read this post I apologise for my petulent tone and manner.....wishing you all a safe new year ...Phil.

No worries at all Phil, it sounds like you and your partner are going through a rather distressing time and I truly hope that the New Year brings you both Health, Wealth and plenty of Happiness. Stay Safe.👍