Contributor II

TruPlay on Beam 2 sitting position missing

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After downloading the newest software update this past week, I tried TruPlay again and the initial test tone from my main seating position is no longer there. It only has the room walking calibration method. Called tech support and they are now aware this is the case on iOS iPhone. Anyone else have this problem?

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V

VMolly

Lyricist II

Hi Airgetiam, would love to but i am located in Japan and trying to do that in Japanese would be a major challenge for me due to language mate. Hopefully someone else in this community sees a similar thing on the Arc and I could learn from that

Airgetlam

I wouldn’t think you’d have an issue communicating in English, even if it was just the Chatbot, but I’d think (don’t know for sure) that Support has English speakers on your local line.

Bruce

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