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Trending Lyricist I
August 8, 2022

TruePlay doesnt change anything after 14.12 update

Hello everyone,

After the latest update to 14.12, TruePlay doesn’t change the sound at all at my Arc+Sub gen3.
Besides the known problem of cutting the bass down, there is no change in the sound whatsoever. On my Sonos One for example, I can clearly hear the difference when togling TruePlay. On Arc, none, zero, nada.

Did enyone expierience the same issue?

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13 replies

Ken_Griffiths
August 11, 2022

My own thoughts are, that there are many (many) dozens of programmers involved at Sonos and elsewhere, all working on their particular aspect of programming, whether that be software, hardware, user interface, voice control, music/partner services, cloud/api interaction etc; and each Sonos software release has onboard some work from each of them, as they move forward towards their intended goals - to roll back all that work and sort things with partners and change back cloud services etc; might seem an easy thing to mention, but I personally suspect it is actually quite a difficult and very costly thing to do. (Perhaps 🤔?)

I suspect a lot of support documentation, both internally and externally, would need to be changed back too.

It’s likely much easier to move onward and upward.

Trending Lyricist I
August 16, 2022

@CycleSix,
You may notice it mentions at the end of the Trueplay tuning process this…

“You may hear subtle improvements at first, and increased clarity the more you listen"

What does this actually mean?

Like, we will begin to perceive more then before - as we ourselves adjust to the new profile?  Or does it mean that the profile will adjust slowly after tuning?

Could you elaborate?  One statement is kind of, “You’ll figure it out” , and the other is “Our software continues to refine on its data over time”

Ken_Griffiths
August 16, 2022

@CycleSix,
You may notice it mentions at the end of the Trueplay tuning process this…

“You may hear subtle improvements at first, and increased clarity the more you listen"

What does this actually mean?

Like, we will begin to perceive more then before - as we ourselves adjust to the new profile?  Or does it mean that the profile will adjust slowly after tuning?

Could you elaborate?  One statement is kind of, “You’ll figure it out” , and the other is “Our software continues to refine on its data over time”

Rather than me elaborating here, it maybe easier if you have a read of this:

https://tech-blog.sonos.com/posts/trueplay-spectral-correction/