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Contributor I
March 26, 2025
Answered

The “WM” line is missing on the “About My System” page, so I can’t tell if SONOSNET is working properly

I am trying to improve my system (Beam-1, 2 Sonos One surround speakers, mini-Sub) by connecting my beam to my home router with an Ethernet cable and using SONOSNET to wirelessly connect to the sun & surround speakers. Yes, I also suffer from the random sound drop-outs!!

I have looked up the “About My System” page on the “General Setting’ option, hoping to confirm that my system is using the WM-0  connection protocol (for SONOSNET connection), but the line of text showing WM status (which should appear under the IP Address line) is missing on my “About My System” page.

Has anyone else had this issue?

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JMDTAnswer
Contributor I
March 26, 2025

SOLVED - I downloaded the “Phonos Plus” App and it clearly displays the required information.

4 replies

JMDTAuthorAnswer
Contributor I
March 26, 2025

SOLVED - I downloaded the “Phonos Plus” App and it clearly displays the required information.

UKMedia
March 27, 2025

It’s also available on the Windows Sonos App

Remember: Sometimes Red Wine helps :)
Lyricist I
March 27, 2025

SOLVED - I downloaded the “Phonos Plus” App and it clearly displays the required information.

lol 💀

controlav
Lead Maestro
March 28, 2025

SOLVED - I downloaded the “Phonos Plus” App and it clearly displays the required information.

Glad you like it.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.