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Contributor I
December 26, 2022
Answered

syncing playbar with gen3 sub

So I’ve had the playbar for a few years now and for Christmas my wife bought me the subwoofer gen3 and the Sonos one gen 2 but I can’t sync the playbar with the other 2 what do I need to do to get them all to sync together 

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Ken_Griffiths
December 26, 2022

Buzz I tried disconnecting all of the other except playbar the app can’t find the playbar but still finds the sub amd ONE 

It seems to me that you have likely already split your Sonos system into two Sonos Households and so have two options, you can either…

  • Upgrade the Playbar from S1 to the S2 App (using the S1 App) and then factory reset the Sub/One and add that to the original existing Sonos HH.

or…

  • Factory reset the Playbar and just add that to your new S2 Household that already includes the Sub/One and it should upgrade to S2 when adding it to that Household.

The second option is probably the easiest to do (but it’s entirely up to you). You can then bond the Sub to the Playbar. 

You need two Sonos Ones to bond those to your Playbar as it’s not possible to ‘bond’ just the one surround, but you could ‘group’ the Sonos One with the Playbar, but whilst that’s fine for music audio, you may notice a delay/echo when playing TV audio ‘grouped’ due to audio buffering across grouped rooms. Personally speaking, I would add another Sonos One and ‘bond’ them both to the Playbar, as that will eliminate the audio buffering delay issue.

21 replies

Mr. T
December 26, 2022

Ya I connected it to the Ethernet and it says incompatible in the app guess I’ll have to contact Sonos  support next week 

Was this using the S2 (gold) app?

if so, download the S1 app and see if you can upgrade the Playbar to S2 using the S1 app.