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Trending Lyricist I
November 15, 2025

Surround speakers distance with Trueplay

 

Hi, I noticed that when Trueplay is enabled, the two Era 300 surround speakers are automatically set to the maximum distance (more than 3 meters), meaning that since they're positioned very close to the seating, their presence is very strong. I know I can lower their level, but I wanted to know if this is normal, or if I'm doing something wrong, since I can't adjust them like I do without Trueplay.

 

Many Thanks

Roberto

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15 replies

Triticale
Prodigy II
November 16, 2025

My surrounds are less than 5 feet away, but Trueplay still sets them to ‘more than 10 feet,’ and it absolutely makes them louder.”

I have mine at about 2 feet, if I leave the distance as imposed by Trueplay, they almost drown out the sound of the Arc Ultra.

I'd sure like to see some of the folks with this issue take it to Sonos instead of just us other users here.

Hi Stanley, this is my first time using Sonos, so I might be making a mistake and it's not a problem worth reporting.By the way, I did some tests a little while ago, but I can't hear any changes when I move the Audio Height slider. I also tried Dolby Atmos content from Netflix and YouTube, but I don't hear any changes. From -10 to +10, nothing 😎.
I'm probably missing something. I still have to get familiar with the product.🤗

I’m not sure YouTube has Dolby Atmos. Netflix just the premium accounts. In my country, the standard one is just 5.1.

Try with the Dolby demos from internet to a USB drive in your TV, then you can feel Atmos. Or music from Apple or Amazon. 

I download these ones:

https://www.demolandia.net/cinema/dolby-demo-trailers-hd/page-9.html

naim135Author
Trending Lyricist I
November 16, 2025

 

​@naim135: check if you’ve the rear in “immersive” or in “full” mode when music is playing. Full is too much for me. 
 

 

 

It's set to Immersive, I left it as default.

 

I've seen comments here on YouTube audio formats being listed incorrectly, I wouldn't use them for testing or setup. 

Ok, about YouTube, but I was hoping that at least for Netflix series that are declared to have Dolby Atmos sound we could trust them.😑
naim135Author
Trending Lyricist I
November 16, 2025

I’m not sure YouTube has Dolby Atmos. Netflix just the premium accounts. In my country, the standard one is just 5.1.

Try with the Dolby demos from internet to a USB drive in your TV, then you can feel Atmos. Or music from Apple or Amazon. 

I download these ones:

https://www.demolandia.net/cinema/dolby-demo-trailers-hd/page-9.html

I have a Netflix Premium subscription.Thanks for the link, I'll definitely try them.
Stanley_4
Grand Maestro
November 16, 2025

You can check the Sonos now-playing screen to see what format Sonos thinks it is being sent.

Looked at Amazon and if you have Atmos enabled there a search for Dolby Labs finds some good stuff.

 

Triticale
Prodigy II
November 16, 2025

 

​@naim135: check if you’ve the rear in “immersive” or in “full” mode when music is playing. Full is too much for me. 
 

 

 

It's set to Immersive, I left it as default.

 

I've seen comments here on YouTube audio formats being listed incorrectly, I wouldn't use them for testing or setup. 

Ok, about YouTube, but I was hoping that at least for Netflix series that are declared to have Dolby Atmos sound we could trust them.😑

Check it in the top labels of the film. And take care with the language, sometimes Atmos is only available in English. In Italian or Spanish it is in 5.1