Answered

Surround sound not working (Beam plus Play 1 and One SL)

  • 29 November 2020
  • 1 reply
  • 158 views

Hi, I’m trying to connect my Play 1 and One SL to my Beam for surround sound.  They are all WiFi enabled and powered on.  This is the sequence I’ve tried:

System - (chose the room I want eg Living Room) - Set up Surrounds - Continue 

It them brings up a message saying : 

Two compatible Sonos speakers are required to add surrounds.  Make sure your products are powered on and connected to WiFi

Can anyone suggest where I am going wrong :( 

Thanks

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Best answer by nik9669a 29 November 2020, 22:58

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1 reply

Userlevel 7
Badge +19

You’re trying to mix a Play:1 with a One. They are different speakers and can’t be paired.