Surround doesn’t connect to Arc

13 replies
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I’have a problem. Today the sonos one (Used as surround speaker in the home theater system) doesn’t work. I can’t connect them anymore to the system!! When i use the app and select “configure” surround (in the arc+sub system), it doesn’t see anymore the surround!!

who can Help me??
thanks

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N

nik9669aAnswer

Senior Virtuoso

Try a router restart, with all Sonos speakers unplugged from power. When router is up and running and wifi established, power up the Arc. When it’s fully running, do the surrounds and sub, one at a time. This will force fresh ip addresses to be allocated to the speakers.