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3 replies

buzz
buzz
Grand Maestro
March 6, 2023

Probably they are suggesting a reboot. Just remove power for a minute.

I don’t recommend Factory Reset without further consult.

Make sure that the power cord is fully seated. You need to push hard.

nik9669a
Senior Virtuoso
March 6, 2023

Sub gen 3 no sound. Info says to toggle. App for sun has no on and off. Please explain how to toggle. Thanks

Settings/System/roomname. Scroll down to Sound and you’ll see Sub Audio. There’s an on/off toggle there, and a slider to boost the sub audio level. 

Grumpy KyAuthor
Contributor I
March 6, 2023

Thank you 

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