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Contributor I
December 9, 2023
Answered

strange noise surround speakers

Hi all,

I’m using two Sonos One’s as surround speakers in combination with the Sonos Beam. I’ve had no issues before, but this week i heard some strange noise from those surround speakers. Espacially the talking sounds like echo/cracking. I’ve tried resetting both surround speakers which helped, but only for a few days..

i’ve send data to Sonos: 576926472.

thanks in advance.

 

 

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Ken_Griffiths
December 9, 2023

Note, the Sonos moderators may not see/pickup your diagnostic report here in the user-community. It therefore maybe best to contact/chat with Sonos Support Staff directly via this LINK and see what the Staff can perhaps suggest to resolve the matter.

1 reply

Ken_Griffiths
December 9, 2023

Note, the Sonos moderators may not see/pickup your diagnostic report here in the user-community. It therefore maybe best to contact/chat with Sonos Support Staff directly via this LINK and see what the Staff can perhaps suggest to resolve the matter.