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Contributor I
May 24, 2024
Answered

Speech Enhancement on new SONOS App

Where is the button on the new SONOS App (as of May/2024) for Speech Enhancement while watching TV.   This button use to be on the EQ screen under Sound.   The same screen that allowed you to adjust Bass and Treble and “Loudness” and also has a Reset button, use to have a button for “Speech Enhancement” while watching TV.  BUT, that button is gone now in the App.   Hard to believe that SONOS would eliminate this option.   So where was it moved to?

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ajrubinsAnswer
Contributor I
May 24, 2024

Yup, there it is.   I just did not scroll up where I saw the slider for TV volume.   So simple, but often the simple things are overlooked when there are no instructions!

Thanks  so much for your help.   You just saved me a 70 minute wait on the phone for customer support!

11 replies

jgatie
May 24, 2024

It’s on the Now Playing screen for the TV room.  Scroll up on the room at the bottom of the screen.  Tap the TV room.  Then double tap the room at the bottom to get the TV room Now Playing screen.

ajrubinsAuthorAnswer
Contributor I
May 24, 2024

Yup, there it is.   I just did not scroll up where I saw the slider for TV volume.   So simple, but often the simple things are overlooked when there are no instructions!

Thanks  so much for your help.   You just saved me a 70 minute wait on the phone for customer support!

Contributor I
June 8, 2024

Not for me. It’s just ‘gone’ and it’s really frustrating 

Lyricist I
July 3, 2024

Nothing shows either on my app now

Prodigy III
July 3, 2024

Drag up from the bottom of the home screen and select the room/speaker for your soundbar. In the home screen you will now see TV under Your Sources. Tap it. That screen should show a TV icon, and beneath that Night Sound button and Speech Enhancement.

Are you not seeing that?

(And when did you last update your app?)

Lyricist I
July 3, 2024

Also there’s a bug with the app. You have to open and close it 4 or 5 times to see it sometimes. 

Lyricist II
August 6, 2024

With the new app updates it’s gone now as far as I know (and only visible on now playing as mentioned on this thread) - but unfortunately a bug was introduced where it’s not retaining the speech enhancement setting permanently and every few days randomly it’ll just be toggled off. The team said they’re investigating - more details on this thread: 

 

Lyricist I
September 28, 2024

Is there a reason speech enhancement won’t turn on now?  Can’t seem to find a reason why it won’t work anymore….thanks!

Lyricist I
September 30, 2024

Is there a reason speech enhancement won’t turn on now?  Can’t seem to find a reason why it won’t work anymore….thanks!

I have the same issue. It is off and it won’t let me turn it on. This just happened recently in the last couple of days. 

Lyricist I
October 3, 2024

Yep, same here. I’ve got an Arc