sound quality

So what were you expecting?

Expecting sound quality!! Stress free;!!!!!!

Probably you should return the product.

It's wayyyyyyyyyyyyyy past the return period. I honestly wish that I had gone with Bose!! Bose is a much better sound stage....... 

Sonos is not for everyone and the processing Bose does with their products sounds better to many. It’s like the smiley face EQ curve.

While Sonos speakers are somewhat dedicated to specific uses, I don’t think they sound bad at all, and I prefer listening to my Five or stereo Era 100s more than my Bose speakers. Sonos sounds more pure than Bose IMO.

So if you are using an Arc Ultra with a Sub and surrounds for music, it’s not going to sound as good as a pair of Fives. They are designed for two different applications.

Put your speaker for sale/auction on well-known marketplaces; they hold their value well (suggesting that many folk disagree with your opinion). Then buy Bose. 

I am currently in the process in the process of buying a property, so my sound setup must wait!! 🫩

Enjoy your new speaker(s) when you do get them; hope your purchase goes through quickly and smoothly. 
Bye. 

If only it was that easy!!

Hello @A.K.40883,

I am sorry to hear that your experience has been less than stellar thus far. Before you resign yourself to the Bose ecosystem, I would be most grateful if you could share a few more details regarding your current setup. I would be delighted to share my own findings to see if we might improve your situation.

I have recently upgraded my own configuration, moving from a standard Sonos setup with two Era 300s and two Gen 3 Subs to the new Arc Ultra, paired with two Era 300s and a Gen 3 Sub. Like yourself, I was not entirely impressed at the outset. However, I found that the system’s true potential is only unlocked after performing a meticulous Trueplay calibration. Furthermore, fine-tuning the EQ settings, specifically the Bass and Subwoofer volume, made a world of difference.

One must also consider that the source material is paramount. When playing Dolby Atmos cinema content, the spatial depth Sonos provides is incomparable to standard stereo music. The hardware used for playback is equally vital; I personally utilise an Nvidia Shield TV Pro with high-quality HDMI cabling and a 1Gb connection to ensure the data flow is unhindered.

The difference between a "muffled" experience and a "cinematic" one often lies in these small adjustments. What specific models are you currently using, and have you had the opportunity to run the Trueplay tuning since moving things around?