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Sound for tv

  • 28 December 2022
  • 2 replies
  • 40 views

I use my Beam to listen to TV, Spotify, and radio.

If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.

Is there a way to make the app stay on TV?

Thanks 

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Best answer by jgatie 28 December 2022, 20:09

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2 replies

I use my Beam to listen to TV, Spotify, and radio.

If I stop the TV or leave for a few minutes, my Sonos app goes to Spotify or radio and I must turn up the sound with a TV remote or change Sonos app back to TV.

Is there a way to make the app stay on TV?

Thanks 

 

There’s no way for it to spontaneously switch from TV to a music source.  The only thing which can switch it to play music sources is a command from the app, a press of the hardware Play button, or an alarm.  Next time this happens, send a diagnostic to Sonos and post the reference number here with a request for how the the play command was issued.  That will narrow it down so you can further investigate.

So I did go to customer care and sent in a diagnostic. I was told TV Autoplay was not turned on. To change it got to Settings, System, Room (that your sonos is assigned), TV Autoplay.

Works Great!

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