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Contributor I
Jan 29, 2023 11:57 PM UTC
Answered

Sony A80K OLED settings with Playbar to work for TV sound.

I have the Sony A80K I just bought and can’t get my Sony settings correct so my Sony remote will control my sound and not the default TV speakers.  I had this setup for my past Samsung TV and could use the Samsung remote on a TV or my Apple TV remote to control the sound. I have the 2nd playbar with the optic able to connect, a sub and a SL and one speaker for my setup. 

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Ken_Griffiths
Jan 30, 2023 12:43 AM UTC

The optical connection is a one way only ‘fixed’ volume connection from the TV and so the requirement here is to adjust the volume of the connected Playbar - the volume adjustment can be done via the Sonos App, or by using almost any infrared capable remote control.

Many (but not all) TV remotes have the ability to act as a ‘universal’ infrared ‘remote’ to control (connected) devices, so you need to consult the TV and/or Remote user manual, or perhaps speak with Sony support to see how to enable the universal IR remote features. In some cases, some manufacturers supply a basic remote (bluetooth capable only) but may also sell a more expensive remote that has universal IR capability, but I’m not sure if that is the case for your particular TV.

Almost any infrared/universal capable remote though should hopefully work. See these links for further information and how to get an IR capable remote working with your Sonos HT setup…

https://support.sonos.com/en-us/article/tv-remote-requirements-for-sonos-home-theater-products

https://support.sonos.com/en-us/article/check-if-you-have-an-ir-remote

https://support.sonos.com/en-us/article/tv-remote-not-detected-by-sonos

https://support.sonos.com/en-us/article/control-sonos-home-theater-with-your-tv-remote

18 replies

Contributor I
Jan 31, 2023 3:51 AM UTC

I have decided to return the TV.  I am going to buy a slightly cheaper TV and upgrade to the Sonos Arc. My question is does any know a better brand for Sonos so the factory remote will work with the soundbar?

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Contributor I
Feb 2, 2023 12:29 PM UTC

Update, Before returning the TV I upgrade my Apple TV to the newest high end version and I now can control my sound for the sound bar with the apple TV remote. I also can one touch the power button and it will turn the TV on and apple TV on together with sound bar. I then tried sending music from alexa to the soundbar and that worked. I still don’t have Volume control for the TV remote but the work around is using the apple remote.  Now I am trying to decide if having a full functional TV remote is worth the 900 priice tag  of upgrading to ARC sound bar or returning the TV to a cheaper one and forking out the money for a new ARC sound bar.

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Lyricist I
May 3, 2023 7:38 PM UTC

I am having the same issue here. I just upgraded my TV to a Sony A80K and I can’t even control the volume with the apple tv (3rd gen) remote. The apple tv remote will turn on/off the TV, but for some reason the volume not working to control the my Sonos bar volume. How did yo get it to work? please let me know. Pretty frustrated! I previously had a Samsung TV and everything worked perfect! 

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Airgetlam
May 4, 2023 12:53 AM UTC

What Sonos ‘bar’, and how is it connected? 
As an initial guess, you don’t have CEC (maybe called BraviaLink on a Sony?) turned on, and the Sonos isn’t communicating via the HDMI ARC connection….but that’s assuming a bit. Could be poorly seated cables, old version of HDMI cables, or even not an HDMI connection. 

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Bruce
Lyricist I
May 4, 2023 12:57 AM UTC

It’s a play bar and its connected via optic cable. Sound is coming out of the playbar and I am able to control the volume through the Sonos app. But not through the apple tv remote Like it use too when I had the Samsung Tv.

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Airgetlam
May 4, 2023 1:04 AM UTC

Ah, an optical connection only goes one way, so the Sonos can’t communicate back to the TV set.
 

You probably need to first set up the Sony TV remote to use IR, rather than some other method, then go into the Sonos controller, and rerun the TV remote setup for the PLAYBAR. 

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Bruce
Lyricist I
May 4, 2023 2:04 AM UTC

I turned off the Bluetooth on the TV and switched the Sony remote to IR. I reset the TV remote on the app but nothing.

But I will keep trying I think your are into something here. Thank you for the feedback and suggestion. I’ll get back if I am successful.

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Lyricist I
May 4, 2023 4:58 AM UTC

Thank you so much! Your suggestion worked perfect!!  I had to reset the apple TV remote on the sonos app.

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