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Froggydog
Contributor I
June 6, 2025
Answered

Sonos System not automatically turning on

Hi. My Sonos system doesn’t automatically turn on when I switch the TV on. The only way I can get it to turn on is to reboot my TV ( Sony Bravia). Any suggestions as to how I can rectify this please. 

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FroggydogAnswer
Contributor I
June 6, 2025

Mr T. It seems to be working fine now. 

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10 replies

Mr. T
Mr. T
June 6, 2025

I’d first attempt running through the TV Setup option in the Sonos app under the soundbar’s room settings.

You can also check in your TV settings that you have Bravia sync enabled.

nik9669a
Senior Virtuoso
June 6, 2025

Do you have TV Autoplay turned on in the app, under settings for the room?

FroggydogAuthor
Contributor I
June 6, 2025

Ho thanks for your replies. I contacted Sonos Support and after they run diagnostics it turns out the HDMI cable is dying. 
 

Autoplay in the Sonos App, apparently isn’t an option yet. It may appear in the next app update. 

Rhonny
Prodigy III
June 6, 2025

Autoplay in the Sonos App, apparently isn’t an option yet. It may appear in the next app update. 

 

    FroggydogAuthor
    Contributor I
    June 6, 2025

    Hi Rhonny, where in the app do you access the menu that you have taken a  screenshot of? I can’t find it in the app. 

      FroggydogAuthor
      Contributor I
      June 6, 2025

      Rhonny, cancel that I have just found it. Though when I Googled it, I did read that Autoplay wasn’t available on the app. Thanks

        nik9669a
        Senior Virtuoso
        June 6, 2025

        Rhonny, cancel that I have just found it. Though when I Googled it, I did read that Autoplay wasn’t available on the app. Thanks

        Does that solve the issue? (I can’t believe an HDMI cable can “die”, as suggested by Sonos support.) 

        FroggydogAuthor
        Contributor I
        June 6, 2025

        Autoplay was already turned on. 
        Yeah I thought it was strange advice,  re the HDMI cable dying. I haven’t changed the cable yet. I will see what happens when I switch the tv and system off and then restart it tomorrow. 

        Mr. T
        Mr. T
        June 6, 2025

        Autoplay was already turned on. 
        Yeah I thought it was strange advice,  re the HDMI cable dying. I haven’t changed the cable yet. I will see what happens when I switch the tv and system off and then restart it tomorrow. 

        Did you run through the TV Setup in the app? That should identify any issue with the HDMI connection.

        FroggydogAuthorAnswer
        Contributor I
        June 6, 2025

        Mr T. It seems to be working fine now. 

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